Core Settlement Services
Include on-going programs and services assisting in resettlement and integration of newly arrivedimmigrants and refugees.

  • Welcoming new Government Assisted Refugees upon arrival at the Medicine Hat airport
  • Provision of temporary housing for Government Assisted Refugees destined to Medicine Hat. Our Refugee Reception House opened in 2003 and can house up to 16 people at a time
  • Information and Orientation Sessions on wide range of topics such as banking, housing, health care,  transportation, pre-employment, education, legal system and Canadian culture
  • Securing permanent accommodation and assistance with setting up the initial household to Government Assisted Refugees
  • Life Skills Coaching
  • Booking assessments for English classes and Referrals for adequate English language training
  • Assistance with Canadian documentation
  • Referrals to government and community services are offered in addition to other SISA programs
  • Supportive, non-therapeutic counseling
  • Emergency interpretation and translation
  • Pre-employment Information (preparing resumes, making initial contacts and referrals to mainstream  job training)
  • General assistance as per request
  • Public Awareness and Community Education on various Cross-cultural issues via community  and school presentations, displays and information booths.
  • Special events & promotions